Privacy Policy
Privacy Policy
Welcome to MomTalia. This Privacy Policy applies to momtalia.com ("we", "our", "us") and explains how we collect, use, disclose, store, and protect your personal data when you visit our website, create an account, or make a purchase.
We are committed to protecting your privacy and handling personal data responsibly. This Privacy Policy has been prepared taking into account the requirements of the European General Data Protection Regulation ("GDPR"), the German Federal Data Protection Act ("BDSG"), and other applicable data protection laws where relevant.
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein.
1. Data Controller
The data controller responsible for processing your personal data is:
MomTalia
Website: www.momtalia.com
Email: service@momtalia.com
For privacy-related inquiries, requests, or concerns regarding your personal data, please contact us using the information above.
2. Personal Data We Collect
We collect personal data that you voluntarily provide and information that is automatically collected when you use our website.
2.1 Information You Provide
- Full name
- Email address
- Billing address
- Shipping address
- Phone number
- Order details and purchase history
- Customer service communications
- Information submitted through forms on our website
- Payment information processed securely by third-party payment providers
2.2 Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited and browsing activity
- Referring URLs
- Cookie identifiers and tracking information
- Date and time of access
3. Legal Basis for Processing Personal Data
Where GDPR applies, we process personal data based on one or more of the following legal grounds:
- Consent (Art. 6(1)(a) GDPR) – for marketing communications, cookies, and similar technologies.
- Performance of a Contract (Art. 6(1)(b) GDPR) – to process orders, payments, deliveries, and customer service requests.
- Compliance with Legal Obligations (Art. 6(1)(c) GDPR) – to comply with tax, accounting, and legal requirements.
- Legitimate Interests (Art. 6(1)(f) GDPR) – to improve our website, protect our business, prevent fraud, and maintain website security.
4. How We Use Personal Data
- Process and fulfill orders
- Process payments and refunds
- Arrange product delivery
- Provide customer support
- Respond to inquiries and requests
- Improve our products, services, and website performance
- Detect, investigate, and prevent fraud or security incidents
- Comply with legal and regulatory obligations
- Send promotional communications where consent has been obtained
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate our website, analyze traffic, personalize content, and support advertising and marketing activities.
Where required by applicable law, non-essential cookies and tracking technologies will only be activated after obtaining your consent. You may accept, reject, or modify your cookie preferences through our cookie consent tools.
6. Sharing of Personal Data
We do not sell your personal data. We may share personal data with trusted third parties only where necessary for legitimate business purposes.
- Payment service providers
- Shipping and logistics providers
- Website hosting and infrastructure providers
- Customer service providers
- Analytics providers
- Advertising and marketing partners
- Professional advisers and legal authorities where required by law
7. International Data Transfers
Your personal data may be transferred to, stored, and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your local jurisdiction.
Where required by law, we implement appropriate safeguards for international data transfers, including contractual protections and other lawful transfer mechanisms.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable tax, accounting, legal, regulatory, and business requirements.
When personal data is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.
9. Your Rights Under GDPR
Where applicable, you may have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to withdraw consent at any time
- Right to lodge a complaint with a competent supervisory authority
To exercise any of your privacy rights, please contact us at service@momtalia.com.
10. Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.
11. Children's Privacy
Our website is not directed to children under the age of 16. We do not knowingly collect personal data from children under 16 years of age.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated effective date. Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.
13. Contact Us
Website: www.momtalia.com
Email: service@momtalia.com